Reach out and get the help you need. 800-448-3000 Page Content Documents to ShareEach year, our trained counselors answer texts, calls and emails from children and families across the country. These conversations give us an insight into the issues that today’s youth are dealing with, as well as the struggles parents are facing. Please use any of the below information in your conversations to strengthen the care children and families receive. 2021 Hotline Trends Download 2021 Hotline Factsheet in English Download 2021 Hotline Contacts Map Download In 2021, the Boys Town National Hotline took 103,566 calls and 20,660 web contacts (emails, chats and texts). These are just a few examples of the questions commonly asked and the answers they received from Hotline Consultants. The Hotline is available 24/7 at 800-448-3000 and via text by messaging VOICE to 20121.