Crisis Services
Help at the End of the Line
The Boys Town National Hotline is open 24 hours a day, 365 days a year, and is staffed by specially trained Boys Town counselors. It is accredited by the American Association of Suicidology (AAS).
Spanish-speaking counselors and translation services for more than 100 languages also are available 24 hours a day. The speech- and hearing-impaired can contact us at our email address: hotline@boystown.org.
Increasing Outreach to Teens
Teens are more connected than ever before and the Boys Town National Hotline® at 800-448-3000 is right there with them.
In addition to calling, teens can now text VOICE to 20121 or email hotline@boystown.org any day, any time to speak with a trained counselor. Online resources are also available at yourlifeyourvoice.org.
Please share this information with your teen. It could make be the difference.
Email Us
Due to the nature of email, messages can sometimes be delayed for 24 to 48 hours. We try to ensure the least amount of time passes between your message and our response. However, if you’re feeling overwhelmed, having thoughts of hurting yourself or are being abused, please call 1-800-448-3000 now. These are serious issues that are best handled in one-on-one conversations with counselors.
Due to the nature of email, messages can sometimes be delayed for 24 to 48 hours. We try to ensure the least amount of time passes between your message and our response. However, if you’re feeling overwhelmed, having thoughts of hurting yourself or are being abused, please call 1-800-448-3000 now. These are serious issues that are best handled in one-on-one conversations with counselors.
Expert Advice for Parents
It is often said that parenting is the toughest job there is. Thankfully, it is also a job that allows a parent to benefit from the experience of others — which is where we come in. At Boys Town, our experts have been providing care for children for decades, and they have amassed volumes of information on a wide range of related subjects. In addition to our 24/7 crisis hotline at 800-448-3000, we have a wealth of useful parenting information stored in the Parenting section of our website.
Beyond simply providing information, we offer guidance and expertise tailored to your individual situation. We can help you understand behavioral issues and offer you ways to address them.
In addition, you'll find guides on important parenting subjects that contain articles, videos, parent Q&As and more. We also offer downloadable tools to make your parenting life easier, as well as an opportunity to sign up for several free email series to help you with specific parenting challenges.
We also suggest you share the website YourLifeYourVoice.org with your children. This site is part of the Boys Town National Hotline and provides kids and families the opportunity to ask questions via phone, text, chat or email. It's a great way to let kids know they're not alone and that support is always available.
Data Trends - Documents to Share
Each year, our trained counselors answer texts, calls and emails from children and families across the country. These conversations give us an insight into the issues that today’s youth are dealing with, as well as the struggles parents are facing. Please use any of the below information in your conversations to strengthen the care children and families receive.