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Employee Recognition, Team Bonding Lead to Record-Breaking Year for IHFS

Through hard work and dedication, the Nevada IHFS team achieved a record-breaking year.

Boys Town Nevada In-Home Family ​Services (IHFS) had a record-breaking year in 2014 serving 342 families and impacting 964 children. The difference? Employee recognition and team bonding, says Nevada IHFS Director, Lindsey Nelson.

“The Boys Town Nevada In-Home Family Services team continues to go above and beyond to make a difference in the families we serve,” said Nelson. “Employee recognition and team bonding have played a role in motivating employees to continue doing an outstanding job.”

Last year, Nelson began doing small things, like having “icebreaker” sessions before the weekly staff meeting, allowing the staff of 25 to get to know each other better. She also held off-site bonding events, like a bowling night. In addition, there were rewards for employees when they met or exceeded goals and recognition for individuals during staff meetings, as well as a “positive peer recognition brag board” where employees can leave notes identifying their counterparts for outstanding achievements.

Boys Town Nevada currently has 20 Family Consultants and four supervisors under Nelson and receives referrals from the Nevada State Department of Family Services, the Clark County School District, and private mental health professionals. Each Family Consultant works with three to four families at a time. The team is looking forward to breaking their record in 2015.

“This team is a great, committed team, and I am very proud of the work they are doing,” said Nelson. “They are consistently exceeding expectations and continue to make strides with the families they are working with."