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Care Coordination Services

​Care Coordination Services is an intensive, family-centered case management program designed to help families navigate through complex systems such as the mental health care system, school systems and available community programs. Through visits and meetings, trained Care Coordinators work with families and other involved parties (school personnel, therapists, coaches, attorneys, and others) to identify strengths and needs, develop service plans based on family choices, link families to services and programs that monitor their progress on an ongoing basis and advocate for the needs of children and families.

When and where do visits occur?

All visits and meetings are scheduled at the family’s convenience and can be on evenings and weekends. They can take place at the family’s home or other locations in the community. Care Coordinators are on call 24/7 for children and families to provide support and crisis intervention.

What types of services are available?

Boys Town works throughout the community to ensure that a wide variety of services are available to meet each child’s and each family’s individual needs. Care Coordinators work in collaboration with families and other involved parties to identify traditional and nontraditional services that would be most helpful to those in need of assistance.

How do I access services?

Call us at 402-734-0155. Our intake specialist will guide you through the referral process. If Care Coordination Services is not right for your family, the intake specialist can help you find other services in the community.

Helpline Support

Nebraska Family Helpline: The Helpline is a free resource for parents who have concerns and questions about their child's behavior. Call 888-866-8660. Bilingual counselors are available.

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Contact Us

Learn more about how our services can benefit your family

You can visit our Boys Town South Omaha Community office at:
4612 South 25th Street

Or call us at:
402-734-0155 (bilingual)

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