Jill Marchitello Awarded FCC’s Support Staff of the Year Friday, Sep 29, 2017 Page Image Page ContentOn Tuesday, July 26, 2017, Jill Marchitello, Boys Town South Florida Admission Specialist, received the Florida Coalition for Children's (FCC) Support Staff of the Year Award. Marchitello was one of 15 individuals awarded at the FCC's annual conference, which hosts more than 600 attendees and focuses on the agencies and individuals who work with Florida's vulnerable children and youth. Marchitello's passion for helping children and families prompted her supervisor, Pam Heck, to nominate her for this annual award from the FCC. "I nominated Jill because she consistently goes above and beyond for all of our families and staff." Pam Heck said. "She also has excellent relationships with our referral sources. They constantly remark at how much they enjoy referring to Boys Town because of working with Jill. She is efficient, quick about responding to their needs and keeps them in the loop with the status of the referral.""The nomination came as a surprise to me," Marchitello said. "I was very honored." Marchitello began her career at Boys Town more than 17 years ago. She started as a Care Coordination Consultant for the South Florida site before spending a little over five years as a Family Consultant for In-Home Family Services. She then transitioned to a part-time position for a few years while she started her family. Today, Marchitello serves as the Admission Specialist for In-Home Family Services. "It's a good feeling knowing that I'm making a difference in the lives of children and families every day," Jill said. Marchitello spends her days receiving referrals for the South Florida site, making sure children meet criteria for the programs, and ensuring each family receives the right services all while working with several community agencies within the West Palm Beach and Broward communities. "Jill has streamlined a number of our referral processes and tracking. She has made our program run smoothly and efficiently. She really is the one that engages our families before anyone else ever sees them." Heck said. "There are a number of families that would have declined our services, but due to Jill's care and concern they are open to that initial visit."The FCC is an organization dedicated to advocating on behalf of Florida's abused, abandoned, neglected and at risk children while supporting the agencies and individuals who work on their behalf. The vision of the Coalition is to see a system of child welfare in Florida that is fully resourced, well managed and fulfills the needs of Florida's vulnerable children and families.